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الموضوع المرفق وصلني بالايميل وهو عن احتواء منتجات كرسبي كريم للخمر و مشتقات الخنزير





الاخت شريفة قامت بمراسلة الشركة للتاكد من المكونات المستخدمة في صناعة الدونات.

الجواب من الشركة: للاسف في الوقت الحالي جميع منتجاتنا و محلاتنا غير مصنفة كمنتج حلال.

السؤال الثاني: سؤالي عن الشرق الاوسط مثل الكويت و الامارات و البحرين، هل يتم استخدام نفس النكهات و المكونات، اعلم بان بعض النكهات المستخدمة تحتوي على الكحول و دهن مستخرج من الخنزير



الجواب من الشركة: جميع محلاتنا تستخدم نفس المكونات





Bad news guys....!!!



Hi everyone,

This is an e-mail I personally sent to Krispy Kreme to clarify my concerns on what they use in there donuts, please see the comments in RED
Thanks,
Shareefa


fromKrispy Kreme Customer Experience <customer@krispykreme.com>
to"shareefa@gmail.com" <shareefa@gmail.com>

dateThu, Nov 6, 2008 at 8:00 PM
subjectPlease reference case number 868524 when contacting us in the fut ure

hide details Nov 6 (5 days ago) Reply


Dear Mrs. Fadhel,

Thank you for your email regarding our products. We appreciate the
opportunity to assist you.

Please be informed that at this time, Krispy Kreme products and stores are not
Halal Certified. We apologize for the inconvenience this may cause you, and
we will be sure to forward your feedback on to the appropriate personnel for
their review. The Management Staff here at Krispy Kreme is always interested in
customer feedback.

Once again, thank you for your interest in Krispy Kreme.

Best regards,
Thomas Layer
Krispy Kreme Customer Experience
www.krispykreme.com

fromShareefa Fadhel <shareefa@gmail.com>
toKrispy Kreme Customer Experience <customer@krispykreme.com>

dateMon, Nov 10, 2008 at 7:50 AM
subjectRe: Please reference case number 868524 when contacting us in the fut ure
mailed-bygmail.com

hide details Nov 10 (1 day ago) Reply


Thank you Thomas,

My main concern was about your stores here in the Middle East (Dubai, Kuwait, Bahrain.. ), they are a franchise I believe.
Do they use the same ingredients, as I know your flavourings may contain alcohol, and the glaze and donuts may contain lard.
Please clarify this for me, thank you and appreciate your feedback.
Have a good day.
Mrs.Fadhel

fromKrispy Kreme Customer Experience <customer@krispykreme.com>
to"shareefa@gmail.com" <shareefa@gmail.com>

dateTue, Nov 11, 2008 at 1:59 AM
subjectPlease reference case number 868524 when contacting us in the fut ure

hide details 1:59 AM (7 hours ago) Reply


Dear Mrs. Fadhel,

Thank you for your email regarding nutritional information. We appreciate
the opportunity to assist you.

All our stores use the same ingredients.

We look forward to serving you again in the future.

Best regards,
Thomas Layer
Krispy Kreme Customer Experience


www.krispykreme.com





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