can u help me please :(

salam to all sisters :
i just want to ask to help me with prblem i have ...the problem is that i cant use the real player in my pc ,when i click on the icon of real player its just appear for a scound and then disappear:( :icon33: ,i uninstalled it and then installed but nothing happend the same :( ...so please help me .......

thank u and may god prtect u all